Returns & Exchanges
At Happystride, we want you to love your gear; if you are not 100% satisfied with your purchase, you can return or exchange your items within 30 days of delivery.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
- 2.Package Your Gear
Place the unworn items with original tags attached back into their original packaging to ensure they are protected during transit.
- 3.Print and Attach Label
Download your prepaid shipping label from the portal, print it out, and securely fix it to the outside of your return package.
- 4.Drop Off and Track
Leave your package at any authorized carrier location and keep your tracking receipt; we will process your refund or exchange once it arrives at our warehouse.